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Have a question? Got a technical issue? Or, want to send feedback / request a new feature? No matter the reason, please do write us, we are here to help.
Answewr to some of most asked quesitons? We have here answered the most common questions about features, security, integrations, and subscriptions.
Yes. Acculeo is built with modern digital bookkeeping requirements in mind and helps businesses automatically organize receipts, bank transactions, and financial documentation in one place. This makes it easier to maintain a structured and digital bookkeeping workflow aligned with Danish bookkeeping requirements.
Yes. Acculeo is suitable for companies, accountants, and bookkeepers who want to automate parts of the bookkeeping workflow. The platform helps manage receipts, bank reconciliation, and ongoing bookkeeping more efficiently across one or multiple businesses.
Yes. You always have the option to review and manually approve transactions before they are transferred to your accounting system. This gives you full control while still reducing manual bookkeeping work.
Acculeo can make mistakes, especially in the beginning while learning your business and bookkeeping patterns. If a transaction or document is matched incorrectly, you can easily correct it manually. The system continuously improves its suggestions based on your adjustments.
Yes. Acculeo supports both Gmail and Microsoft Outlook through secure OAuth integrations. The system can automatically collect invoices and receipts from your email without access to your passwords.
Acculeo supports more than 60 Danish banks through secure PSD2 integrations. This allows bank transactions to be fetched automatically without manual exports or imports.
Yes. Acculeo is designed for freelancers, sole proprietors, and small businesses that want to reduce the time spent on manual bookkeeping and administrative work.
The amount of time saved depends on your transaction volume and workflow, but many businesses can significantly reduce manual bookkeeping, receipt handling, and reconciliation work by automating these processes with Acculeo.
No. Acculeo does not replace an accountant or bookkeeper, but it automates many repetitive bookkeeping tasks and document workflows. This makes collaboration with accountants and bookkeepers more efficient and less time-consuming.
Acculeo uses intelligent automation to analyze bank transactions, recognize receipts and invoices, and suggest matches between payments and financial documents. The system continuously learns from previous actions and becomes more accurate over time.
Traditional accounting software often requires manual handling of receipts, reconciliation, and bookkeeping. Acculeo focuses on automating these workflows by automatically collecting data from banks and email while preparing bookkeeping entries directly for your existing accounting system.
Yes. Your data remains yours, and relevant information can be exported or transferred through integrations with your accounting system. Contact support if you have specific requirements regarding data exports or migration.
Yes. Depending on your subscription, multiple users can access the same company account so employees, accountants, or external collaborators can work together within the platform.
No. Acculeo is a cloud-based platform that runs directly in your browser. There is no software to install or maintain locally in order to use the system.