Frequently Asked Questions

Acculeo automates your bookkeeping by automatically fetching bank transactions, collecting invoices from your email, and matching them intelligently. Once everything is reconciled, entries are transferred directly to Dinero, removing manual work, spreadsheets, and document handling.

Simply create a free account, connect your bank and email, and the system will automatically begin collecting and organizing your financial documents. Setup takes only a few minutes and requires no technical experience.

Yes. You can try Acculeo free for 14 days without a credit card. During the trial you can use the features with your own data to see how the automation works in practice.

Pricing depends on your subscription and needs. We offer different plans so freelancers, small businesses, and bookkeepers can choose a solution that fits their volume and workflow. See the current pricing on the Prices page.

Yes. You can upgrade, downgrade, or cancel your subscription at any time. There is no binding period, and changes take effect immediately or at the next billing cycle depending on the adjustment.

Yes. Acculeo uses encrypted connections to banks and email along with official OAuth integrations for Google and Microsoft. This means we never see or store your passwords and only access the financial data required to provide the service.

Your data is stored securely in systems that comply with applicable EU standards and regulations. We only process information necessary to deliver the service and protect it using modern security measures.

Yes. Acculeo integrates directly with Dinero, major email providers, and more than 60 Danish banks through secure PSD2 connections. This allows data to flow automatically between systems without manual imports or exports.

Each plan includes fixed posting limits that cannot be exceeded. If you need higher limits, you can upgrade your plan at any time to match your needs.

You can contact support through the website contact form or by email at support@​acculeo.com. We aim to respond quickly and help you move forward whether your question is technical or practical.

Yes. We provide guides and resources that walk you through setup and usage. The goal is for you to quickly gain full value from the automation without spending time on complex configuration.

Acculeo runs automatically in the background 24/7 and keeps your bookkeeping continuously updated. The system monitors transactions and documents so you always have an accurate financial overview.

Any refunds are handled according to our terms and conditions. If you have questions regarding payments or subscriptions, our support team is ready to assist you.