Setting Up Your Bank Connection

To allow the system to match your documents with your payments, we need access to your bank transactions. This guide shows you how to set up the connection securely.

How to Do It

1. Go to the Connection Status section under Integrations in the sidebar menu.
2. Select Country: Ensure the correct country is selected (e.g., Denmark).
3. Select Bank: Choose your bank from the list of supported financial institutions.
4. Connect: Click the Connect to Bank button.
5. Secure Redirect: You will be securely redirected to your bank's official login page (e.g., using MitID in Denmark).
6. Authorize: Log in using your usual credentials and review the permissions.
7. Account Selection: After authorization, an overview of your available bank accounts is displayed. Here you must check each account you want the system to access. You can select one or more accounts - e.g., both your operational account and your savings account. Then click "Confirm Selection" to save.
8. Return: Once confirmed, you will be automatically returned to our platform, where you can see your selected accounts under connection details.

Security

We never see or store your codes or login information. The connection is made via a secure, encrypted channel approved by financial authorities (PSD2). Access is "read-only," meaning we can see transactions but never move money or make payments.

Frequently Asked Questions

Why can't I see all my accounts? When you log in to your bank, some banks require you to explicitly select each account you wish to share. If you are not given this option, we will receive all accounts, after which you can remove or add any accounts in Acculeo that you do not wish to use.

If you forgot to include an account, you can simply reconnect the bank connection and approve access again.

What do I do if the connection fails? Try disconnecting and setting up the connection again. If the problem persists, it may be due to temporary issues with the bank's API or their technical provider.

How often is data updated? The system automatically fetches new transactions several times a day. You can also manually trigger a fetch from the Bank Transactions section.